Returns & Exchanges

At Perfume Network India, we strive to ensure your fragrance experience is exceptional, offering a seamless return process for damaged or incorrect items within 48 hours of delivery. Please ensure that all products remain in their original, unopened packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp within 48 hours of receiving your order, providing your order ID and clear photos of the product.

• 2.
  Quality Verification

  Our fragrance experts will review your request to ensure the seal is intact and the product matches the reported issue for approval.

• 3.
  Secure Packaging

  Once approved, carefully pack the perfume bottle in its original box and outer shipping carton to prevent any leakage or breakage during transit.

• 4.
  Refund Processing

  After we receive and inspect the returned item at our warehouse, your refund will be processed to the original payment method within 7-10 business days.